Gateway Legal & Privacy Policy | Secure Travel Visa Data Protection

Legal and Privacy policy

At Gateway, we are committed to protecting your privacy and ensuring the security of your personal information. Our legal and privacy policies are designed to comply with global data protection regulations, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable laws. This document outlines our practices regarding data collection, usage, protection, and your rights under these regulations.

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Data Collection and Usage

We collect various types of information to provide and improve our visa assistance services. This includes personal information such as your name, email address, phone number, passport details, and other data required for visa applications. We also collect usage data, such as IP addresses, browser types, and access times, to enhance your user experience and improve our services.

By using Gateway, you explicitly consent to the collection and processing of your personal data as described in this policy. You acknowledge that some of this information is necessary for the provision of our services, and without it, we may not be able to assist you with your visa application process.

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Your data, your rules

Data Security Measures

Your data's security is of paramount importance to us. We employ industry-standard security measures, including:SSL/TLS encryption for data transmissionSecure storage protocols with encryption at restRegular security audits and penetration testingStrict access controls and authentication measuresEmployee training on data protection and privacyWhile we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. By using our services, you acknowledge this limitation.

Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data:
Right to access and receive a copy of your personal dataRight to rectify inaccurate or incomplete personal data
Right to erasure (or "right to be forgotten") under certain conditionsRight to restrict processing of your personal dataRight to data portability
Right to object to processing of your personal dataTo exercise these rights, please contact us at [lwando.maseti@gateway-io.com]. We will respond to your request within the timeframe specified by applicable law.

Data Retention and Deletion

We retain your personal data only for as long as necessary to provide you with our services and as required by law. When we no longer need to use your data, we will securely delete or anonymize it, unless we are legally required to retain it.

Third Party Service Providers

We may share your data with carefully selected third-party service providers to facilitate our services. These providers are contractually bound to protect your data and may only use it for specified purposes. We do not sell your personal information to third parties.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Changes to this Policy

We may update our legal and privacy policies from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our services. Your continued use of Gateway after such changes constitutes your acceptance of the updated policy.

Limitation of Liability

While we take all reasonable precautions to protect your data, Gateway shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or any unauthorized access to or use of our secure servers and/or any personal information stored therein.

Contact us

If you have any questions or concerns about our legal and privacy policies, please contact us at:
Email: [Lwando.maseti@gateway-io.com]
By using Gateway, you agree to the collection and use of your information in accordance with these policies. Your trust is important to us, and we are committed to safeguarding your privacy and data security while providing you with innovative visa assistance services.